This article is reprinted from the Speak Out Now healthcare newsletter at Kaiser and Highland Hospitals in Oakland, CA.
Every year, when People Pulse comes around, we know what’s coming—constant reminders to fill out our forms so management can gather feedback. Surprisingly or not, the atmosphere at work becomes friendlier, with managers and administration putting on their best selves and promising pizza parties if everyone participates.
But the truth is, if you’ve worked at Kaiser long enough, it’s hard not to get fed up with this. We know that after the smiles and constant reminders, managers will pick a few things they’re “working on,” and everything will remain the same. After years of People Pulse, we’re still dealing with the same urgent staffing shortages across almost every department, increased pressure to do more with less, and the loss of positions and benefits that are cut and never returned.
Feedback is great, but it doesn’t really have an effect. So why even bother, if it’s just to give us the illusion that they really care about what we have to say?
Click here to read the article printed in the 10-03-24 Healthcare Newsletter
